SUPPORT
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FREQUENTLY ASKED QUESTIONS
Get immediate answers to common questions regarding RepairSoluionsPRO
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Is the app compatible with my vehicle make, year and model?
If you are referring to the SDS tool’s available features for your vehicle, please refer to our Coverage Checker. Otherwise, the app primarily acts as a report’s viewer. Please check your SDS tool manual for more information on the vehicle make, year, and model compatibility.
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Do I have to use RSPRO with my SDS tool?
To unlock all the features of your tool, it is necessary to register it with your RSPRO account. Once the registration process is complete, using the app becomes optional for you.
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How helpful is the app in identifying potential issues with my vehicle?
The app provides information about Scheduled Maintenance, Predicted Failure and helps identify potential issues. Please check your SDS tool manual for more information on the tool's features and specifications.
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Does the app sell my data?
No, we do not sell your data.
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Can I use RSPRO on my computer?
Currently, RepairSolutionsPRO is only available for smartphones or tablets.
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Is the app free to download, or are there any subscription fees or hidden costs?
The app is completely free, and there are no subscription or update fees.
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Can I clear diagnostic trouble codes (DTCs) using the app?
The app primarily acts as a report’s viewer. Therefore, only your SDS tool will be able to clear DTCs.
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What is the warranty for SDS tools?
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Does the app provide real-time data and monitoring of my vehicle's performance?
The app primarily acts as a report’s viewer. Please check your SDS tool manual for more information on streaming live data.
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Is the app user-friendly and easy to navigate?
Yes, we designed RSPRO app to fit the needs of techs and shop owners.
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Can I customize the app to my specific needs and preferences?
While our current customization options may be limited, you can still update essential aspects such as personal information, address, notifications, and language to align the app more closely with your preferences.
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Can I use the app without an internet connection?
An Internet connection is required to use the app.
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Does the app offer educational resources and tutorials?
We offer a collection of informative in-app tutorial videos that cover both tool usage and vehicle repairs. These videos serve as a valuable resource to assist you in utilizing our SDS tools and performing various repairs.
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Does the app offer support for multiple languages?
Yes, the app offers support for Spanish and English.
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How do I update my SDS tool?
Please use the OBD Tool Updater application, available to download on your PC or Mac. View Instructions for OBD Tool Updater
Tech Notes
7111
- Innova 7111: Understanding Clearing CEL/MIL on Vehicles
- Innova 7111: Battery Troubleshooting Guide
- Innova 7111: How to Turn Off the Oil Warning Light
- Innova 7111: How to Use Special Function
- Innova 7111: Performing ABS Bleeding
- Innova 7111: How to Perform Electronic Parking Brake (EPB) Calibration
- Innova 7111: Performing the Steering Angle Sensor Calibration Function
- Innova 7111: Transmission Fluid Temperature
- Innova 7111: Troubleshooting Dead Battery
- Innova 7111: Step-by-Step Guide to Update
General Information
- What are Vehicle Routines?
- Understanding Diagnostic Trouble Codes (DTCs)
- Understanding ABS and How Innova Scan Tools Can Assist
- Understanding Bi-directional Control and the Power of Innova Scan Tools
- What is DPF Regeneration?
- What is an All Module Scan?
- Understanding and Utilizing OBD2 Mode 6
- Troubleshooting OBD2 Connection Issues
- Permanent Diagnostic Trouble Codes (PDTCs) vs Diagnostic Trouble Codes (DTCs)
- Troubleshooting Screen Scratched
- Basic Information - No Start
- Innova Tool Trade-In Program Details
- Warranty Information for the 6100p and 7100p