If you've recently received a product with a scratched screen protector, it may have occurred during rough shipping and handling. We understand that products can go through a lot during transit, and that's why we apply a thick, almost invisible screen protector to all our devices. Although it may feel and look like the regular screen, rest assured that this layer offers additional protection.

In this guide, we'll show you simple steps to remove the scratched screen protector and restore your screen to its original, unscratched condition.

Please watch the following video tutorial to peel off the screen protector on your scan tool :
https://www.amazon.com/live/video/042fbf2567f94eb482576a883a92260c?ref_=cm_sw_em_r_ib_dt_wuz3OrNK6pvWa

If you encounter any issues or have questions, don't hesitate to seek technical support for assistance. Call us at 800-544-4124, we are open Monday to Friday from 6am to 6pm PST